iOS remote support, anchored to your team's grid.
A 9-digit code on the iPhone. A browser tab for your technician. AnchorGrid keeps every active session, every device, and every audit trail one keystroke away.
Three moves. Connected.
Your customer opens AnchorGrid on their iPhone. A 9-digit code appears, paired to your workspace for 10 minutes.
Type the code in your browser. We negotiate a direct peer-to-peer path, or fall back to a TURN relay, transparently.
See the screen live, narrate over audio, leave a clean audit entry. The session closes the moment either side disconnects.
The diagnostic readout your support team has been asking for.
Every session ships with a live trace of the underlying connection. RTT, packet loss, jitter, candidate type, all in the same compact instrument panel.
- Direct peer-to-peer with TURN-relayed fallback
- DTLS 1.3 + AES-GCM media encryption
- Workspace-scoped audit log with role-aware visibility
What isn't here yet.
We ship what we use. There are gaps. We list them so you can decide if AnchorGrid is ready for your team.
Bring your support team onto the grid.
iOS remote support, anchored to your workspace. AnchorGrid is in private beta, request access below.